Customer satisfaction is our #1 priority.
- If You Cancel Order within 24hrs and Your order is Not Shipped, you can Apply for Refund Via Whatsapp or Call Us.
- All Products Ship within 7 Working Days .
- All purchases that are eligible for an exchange or online store credit must be unused, unscratched, No Sealed Broken and undamaged with all original Accessories attached and exchanged within 7 days of the original order date.
- We want you to love your purchase! If you are not satisfied, let us know about it.
***ALL CLEARANCE ITEMS AND BUY ONE GET ONE PRODUCTS ARE FINAL SALE NO EXCHANGES***
COD (Cash on Delivery Policy)
- COD charges are non refundable. If You Cancel Order within 24hrs and Your order is Not Shipped, you can Apply for Refund Via Whatsapp or Call Us.
- After 24hrs and Shipped from Store, You Cannot Apply For Refund.
- If you refuse to take your order then these Cash on Delivery Charges will not be refunded.
Return Request Must Be placed within 48hrs After You Recieved Your Product.
You will be responsible for paying for your own shipping costs for returning your item to Our Address .
Returns are Acceptable Only For Local Brands Products, For Returning Brand Products , You Have to Make Sure Certain Things Like – Product is Non – Activated , All Accessories are Complete as you Recieved.
Shipping costs are nonrefundable
Shipping Address – Shop No. 6 Ambika Greens, Shaheed Kanshi Ram College Road , Kharar Punjab (Pin code- 140301)
While Returning a product ,the shipping slip of the courier must be sent to our Executive on WhatsApp.
you will receive a store credit refund only if replacement product is out of stock.
THANKS FOR BEING WITH US ! KEEP SHOPPING
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later.
Contact us at TwoCousinStore@gmail.com for questions related to refunds and returns.